Submit Support Request

Please log any support requests below. Note that by sending in a request with this form you’re agreeing to our price, terms, and conditions, including our minimum charge. If you want to send a general inquiry or ask for an estimate please use our contact form.

We’re located in Wellington, New Zealand, and are generally available 9am to 5pm, with support outside this time by prior arrangement (time zone conversion can be found here). We reply to all requests within one business day. If your problem is urgent we suggest you find local technical support assistance.

Once we receive your request we’ll reply to let you know whether it’s something we can help you with. Note that submitting a request does not mean we’ve agreed to undertake the job.

Support requests is currently being redesigned. Please use our general contact form  to get in touch.